Billing Policies
As of recently we have been replacing peoples credit cards left and right. It seems not a day goes by where we don’t have billing rejected because expiration dates have changed, cards have been hacked, etc. I’m reaching out to our community to help us institute a change in our billing structure that will make things run smoother for the gym, or rather make the behind the scenes administrative work less, and at the same time save us money. All of our memberships bill monthly, and for the majority of you, you use a credit card, however we do offer the option to do ACH, an automatic withdrawal through your checking account. The average credit card costs us about 2% to process, on an unlimited membership of $165, that’s $3.30 out the door that goes to credit card processing. ACH withdrawal is a flat fee of $.50, saving us $2.70 on every unlimited membership. What ACH also does in addition to saving us money is allow us, and you, not to have to worry about your billing being rejected unless of course you change banks. So, if you’re interested in helping us save some money, which we could then turn back into to the gym (if we did entirely ACH we’d save about $6,000/year), and also help our administrative process run a little smoother you can either bring in a voided check, or really just bring in your checking account number and routing number. We appreciate any and all compliance and switch over for this process. Thanks so much.
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